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ONTAP 9 halts on boot with encryption error after motherboard replacement or headswap

ONTAP 9 halts on boot with encryption error after motherboard replacement or headswap

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Views:: 280

Visibility:: Public

Votes:: 1

Category:: ontap-9

Specialty:: core

Last Updated:

Applies to

ONTAP 9
Onboard Key-manager (OKM)
Platforms which support Trusted Platform Module (TPM)
NetApp Volume Encryption (NVE)

Issue

After a motherboard replacement or headswap of a TPM enabled system the following error is seen on boot.

Error: Halting the system, because root volume is encrypted (NetApp Volume Encryption) and the key import failed. If this

cluster is configured with external (KMIP) key-manager, check the health of the key servers.