Coming soon...New Support-Specific categorization of Knowledge Articles in the NetApp Knowledge Base site to improve navigation, searchability and your self-service journey.

Home
Advice and Troubleshooting
Data Storage Software
ONTAP OS
Mac OS: Unable to open files on a SMB share which are located on a FlexCache volume

Mac OS: Unable to open files on a SMB share which are located on a FlexCache volume

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 620

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: nas

Last Updated:

Applies to

ONTAP 9
SMB
FlexCache Volume
Mac OS

Issue

Unable open files with Mac OS
The files are on a SMB share on a FlexCache Volume
Users see the files with a red circle containing a white dash (sometimes referred to as a stop sign)

User uploaded file

Packet trace (smb2.nt_status == 0xc00000e5) shows: STATUS_INTERNAL_ERROR: 0xc00000e5