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NetApp Knowledge Base

Invalid Token Error Received When Attempting to Encrypt a Volume

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73
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • External Key Management (EKM)
  • Thales CipherTrust Manager (CTM)

Issue

When encrypting a volume the following error is observed:
 
Tue Jul 19 2022 09:34:49 -05:00 [kern_kmip2_client:info:7057] [Jul 19 09:34:49]: 0x80b021500: 0: ERR: kmip2::tables::kmip_keytable_v2: [create_imp]:810: EXIT: ; Returning Failed to store NVE key with key ID "0000000000000000020000000000050090a1a7f9ff6ed2eb7914b684f65919460000000000000000" on external key server "xxx.xxx.xxx.xxx:5697". Cryptsoft error: "Response status: OPERATION_FAILED. Reason: GENERAL_FAILURE. Message: [NCERRUnauthorizedAccess]: Invalid token".

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