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Internal AutoSupport emails are incomplete and contain the subject [WARNING: UNSCANNABLE EXTRACTION FAILED]

Internal AutoSupport emails are incomplete and contain the subject [WARNING: UNSCANNABLE EXTRACTION FAILED]

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Views:: 2,197

Visibility:: Public

Votes:: 2

Category:: ontap-9

Specialty:: core

Last Updated:

Applies to

Data ONTAP
ONTAP 9
AutoSupport

Issue

AutoSupport emails delivered to internal addresses configured in -to or -noteto do not contain a body.7z file and are incomplete.The AutoSupport email subject contains the text [WARNING: UNSCANNABLE EXTRACTION FAILED]