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NetApp Knowledgebase

How to unlock the diag user account

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2,116
Visibility:
Public
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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Data ONTAP 8 

Description

The Diag user in ONTAP:

  • Built-in default local account
  • Only used to access to the Systemshell
  • Locked by default for security reasons
  • Requires setting password before first use

Note:  Systemshell access is only used for diagnostic purposes..

The diag user account is locked if you get the following error message when trying to login to Systemshell:  

Unable to launch systemshell because the 'diag' user is locked.

 

 

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