Data ONTAP 7-Mode
Technical Triage Template
When calling Support, immediately inform your Technical Support Engineer that you have used this Technical Triage Template (TTT) to frame your issue and you have this information to share.
Section 1: Usage
Customers: Use the questions in this Technical Triage Template to help frame your issue for a NetApp Technical Support Engineer. This will improve case resolution times.
This template is for troubleshooting SSH connectivity issues with NetApp storage systems.