How to troubleshoot Microsoft client authentication problems on a NetApp Storage Controller

Applies to

• Data ONTAP 7 and earlier    
• Data ONTAP 8.1 7-Mode    
• Data ONTAP 8.2 7-Mode 

Description

This article describes the procedure on how to troubleshoot Microsoft client authentication problems on a NetApp Storage Controller.

Microsoft client authetication problems on a NetApp Storage Controller are as follows

1. Connection to the storage system is successful, explorer opens up quickly presenting a listing of all the shares on the system.
2. Connection to the storage system is successful, explorer opens slowly but eventually presents a listing of all the shares on the system.
3. Connection to the storage system fails with an error message.