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NetApp Knowledgebase

How to troubleshoot DNS issues on clustered Data ONTAP 8

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182
Visibility:
Public
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0
Category:
data-ontap-8
Specialty:
core
Last Updated:

Applies to

  • Clustered Data ONTAP 8

Description

SECTION 1: Usage

  • This template is to be used to help troubleshoot DNS issues when there could be multiple problems on the customer's network. If you cannot do a forward and reverse name lookup chances are there is a DNS issue.
  • Copy and paste the questions from section 2 into the case notes and answer the questions there as a private note. If a handover is needed, copy section 3 into an e-mail to the customer and send it to them.

 

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