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How to triage AutoSupport issues in ONTAP

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Category:
ontap-9
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core
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Applies to

  • ONTAP 9
  • Clustered Data ONTAP 8
  • Data ONTAP 7
  • Data ONTAP 8

Description

The AutoSupport family (AutoSupport, Active IQ, and Autosuport on Demand AOD) provides simple, effective, proactive monitoring and management of your storage infrastructure.

Use this Triage Template to begin analyzing problems with AutoSupport and quickly locate an appropriate solution.
Review the  Active IQ page  for more information and references about AutoSupport.

For further assistance, contact NetApp Technical Support and reference this article.