- ONTAP 9.x
- Data ONTAP operating in 7-Mode
- Maintenance window
- Automatic case creation
An AutoSupport feature is available that prevents unnecessary cases from being created by AutoSupport messages during a scheduled maintenance window.
- We are planning to do some maintenance work. How do I stop unnecessary cases from being created by AutoSupport messages that are triggered during this scheduled maintenance window?
- How do I stop receiving e-mails or phone calls from NetApp technical support personnel during planned maintenance activity?
- What are the best practices for suppressing unnecessary AutoSupport e-mail cases during maintenance windows?