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NetApp Knowledge Base

How to manually collect logs and copy files from an ONTAP storage system

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11,369
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Public
Votes:
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Category:
ontap-9
Specialty:
core
Last Updated:

 

Applies to

  • ONTAP 9
  • Clustered Data ONTAP

Description

Log files on a clustered Data ONTAP node are typically stored at one of the following locations:

  • /mroot/etc/log is the location for auditlog, ems, rastrace, and sis (among others).
  • /mroot/etc/log/mlog is location for  bcomd, command-history, debug, fpolicy, mgwd, notifyd, secd, snapmirror, spmd, vifmgr, and vldb logs (among others).
  • /mroot/etc/crash is the location for core dump files, and the preferred location to store packet traces.
  • /mroot/etc/software is the location for clustered Data ONTAP software packages.
  • /mroot/etc/log/packet_traces is location for packet traces

Occasionally, the subset of logs supplied by AutoSupport might not satisfy troubleshooting requirements and copying logs and files form the system is needed. This article describes methods for copying logs and files from an ONTAP storage system.

 

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