Data ONTAP 8.2 and later
As of September 1, 2016, the Remote Support Enterprise (RSE) service solution is (EOL) End of Life and no longer supported. Refer to Product Communique CPC-1603- 04 for further details.
NetApp strongly recommends transitioning to AutoSupport OnDemand (AOD) for remote support on all storage systems using Data ONTAP 8.2 and later. AOD is a Data ONTAP 8.2+ software feature that enables remote support by NetApp technical support through on-demand collection of information through AutoSupport. For more information: AutoSupport OnDemand on NetApp Support Site.