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Hourly fan failure alerts in Active IQ, but not in system manager

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76
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Votes:
0
Category:
ontap-9
Specialty:
hw
Last Updated:

Applies to

ONTAP 9.8P2 or lower

Issue

  • One node send "monitor.fan.failed" alert messages every hour. Example:
Tue Mar 30 19:00:00  0200 [node_name: statd: monitor.fan.failed:alert]: Multiple fans has failed.
Tue Mar 30 20:00:00  0200 [node_name: statd: monitor.fan.failed:alert]: Multiple fans has failed.
Tue Mar 30 21:00:00  0200 [node_name: statd: monitor.fan.failed:alert]: Multiple fans has failed.
Tue Mar 30 22:00:00  0200 [node_name: statd: monitor.fan.failed:alert]: Multiple fans has failed.
Tue Mar 30 23:00:00  0200 [node_name: statd: monitor.fan.failed:alert]: Multiple fans has failed.
  • System alert:

System Alerts
   PSU1 FRU has multiple faults. The nodes in this chassis are node_name_2, node_name_1.
   PSU2 FRU has multiple faults. The nodes in this chassis are node_name_2, node_name_1.

This message occurs when one or more main unit fans have failed. The system remains operational. If the condition persists too long, an automatic shutdown for overtemperature might occur.

  • They do not stop after the fan module is reseated or replaced.
  • They do not stop after a firmware BMC and shelf firmware update 

 

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