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High Latency due to Vscan scan-timeout

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Views:: 1,060

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: nas

Last Updated:

Applies to

ONTAP 9
Vscan
Trend Micro Scan Engine 12.000-1008
ONTAP Antivirus Connector 1.0.4

Issue

VSCAN events show "scan-timeout" events
Network traces and AV connector log show VSENGINE_INTERNAL_ERROR_NOBLOCK returned by Trend Micro