Fpolicy server cannot connect to a specific SVM

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Views:: 51

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: nas

Last Updated:

Applies to

ONTAP 9
Fpolicy

Issue

Fpolicy is not able to connect to specific SVMs

The following error can be seen in the EMS log:

[fpolicy: fpolicy.server.connectError:error]: Node failed to establish a connection with the FPolicy server "10.10.17.16" (reason: "Select Timed out.").

A packet trace reveals the SVM trying to establish a TCP session with the Fpolicy server but never receive response

1 11:10:29 10.10.15.25 10.10.17.16 TCP 16525 → 18080 [SYN] Seq=0 Win=65535 Len=0 MSS=1460 WS=256 SACK_PERM=1 TSval=444769133 TSecr=0 3 11:10:34 10.10.15.25 10.10.17.16 TCP 33217 → 18080 [SYN] Seq=0 Win=65535 Len=0 MSS=1460 WS=256 SACK_PERM=1 TSval=444774134 TSecr=0 5 11:10:39 10.10.15.25 10.10.17.16 TCP 33682 → 18080 [SYN] Seq=0 Win=65535 Len=0 MSS=1460 WS=256 SACK_PERM=1 TSval=444779139 TSecr=0