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FabricPool "cloud storage tier is not available" Snapmirror failing to replicate to StorageGrid

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84
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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
    • FabricPool
  • StorageGrid
  • Cisco Application Centric Interface (ACI)

Issue

  • Cloud tier not available reported by Unified manager
  • Receiving "cloud storage tier is not available" error messages and SnapMirror replication between clusters are failing
  • Unable to connect to StorageGrid Fabric pool.

 

Following error messages are seen.

 
object-store show output shows object store unavailable.
 
cluster::> object-store show -fields object-store-availability,object-store-unavailable-reason
(storage aggregate object-store show)
aggregate             object-store-name   object-store-availability object-store-unavailable-reason
--------------------- ------------------- ------------------------- -------------------------------
cluster01_01_SSD_1 cluster01-fpool unavailable               Operation Timedout
cluster01_02_SSD_1 cluster01-fpool unavailable               Operation Timedout
2 entries were displayed.


cluster::> network interface show -role intercluster -fields address,netmask,ipspace
vserver  lif         address       netmask       ipspace
-------- ----------- ------------- ------------- -------
cluster cluster_ic1 192.168.0.116 255.255.255.0 Default
cluster cluster_ic2 192.168.0.117 255.255.255.0 Default
2 entries were displayed.
 
  • SKTRACE logs show connection unavailable error messages.
 
SKTRAZE.GZ LOG
2021-12-22T12:44:00Z 12157597236609254 [9:0] OSC_ERR:logCmd:342 HEAD Cmd ID:36 obj-name: failed with OSC error: 5
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