Error:The program cannot open the required dialog box because it cannot determine whether the computer named "" is joined to a domain

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Views:: 6,346

Visibility:: Public

Votes:: 1

Category:: clustered-data-ontap-8

Specialty:: nas

Last Updated:

Applies to

ONTAP 9
LDAP

Issue

When attempting to create NTFS ACLs through 'RMB' Security, a timeout and an error message stating "Cannot determine whether the computer is part of a domain" is displayed.
When using a Windows client to set NTFS ACLs, the following error is displayed:

The program cannot open the required dialog box because it cannot determine whether the computer named "host's FQDN" is joined to a domain. Close this message. and try again.

On the storage system, a timeout to LDAP is seen:

::> event log show -messagename *ldap*
Time Node Severity Event
------------------- ---------------- ------------- ---------------------------
11/9/2016 12:19:14 node01 WARNING secd.ldap.query.timed.out: Vserver 'SVM01': LDAP server 10.0.0.148 did not respond to query within timeout (2 seconds) interval.

The issue is limited to a single geographical location.