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Error: Nblade.vscanConnInvalidUser, however ServerProtect™ and "ONTAP AV Connector" service usernames match privileged user in ONTAP

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ontap-9
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nas
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Applies to

  •  ONTAP 9
  • TrendMicro ServerProtect™

Issue

  • EMS Error: Nblade.vscanConnInvalidUser:notice: For Vserver "Vserver-test", the vscan connection request coming from client "10.10.10.10" is rejected because the logged-in user "NETAPP\AVScanUsr" is not configured in any of the Vserver active scanner pools.
  • Checking TrendMicro ServerProtect™ and ONTAP AV Connector service usernames show that they match the privileged user in the active scanner pool.

 

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