E-mail message notifying that an AutoSupport was sent is not received by the Admin

Last updated
Save as PDF
Share
1. Share
2. Tweet
3. Share

Views:: 190

Visibility:: Public

Votes:: 0

Category:: clustered-data-ontap-8

Specialty:: core

Last Updated:

Applies to

Clustered Data ONTAP 8
ONTAP 9
SMTP

Issue

An e-mail message notifying the customer that an AutoSupport was sent, is not received. Upon running the system node autosupport history show -node <NameOfTheNode> command to check the AutoSupport history, the AutoSupport in question displays either of the following status values:

sent-successful
ignore