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During upgrade, AFF-A400 shows netif.sfpNotSupported on ports e3a/e3b

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ontap-9
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Applies to

  • ONTAP 9.7P14 and earlier Patch  releases
  • AFF-A400
  • 100G Ethernet Controller IONIC (X1151) on 1.0.1-E-31 through 1.0.1-E-39 firmware

Issue

During an ONTAP upgrade the cluster ports e3a and e3b are down on the updated node, the HA partner node is stuck in waiting for giveback.

  • EMS on upgraded node reports SFP+/QSFP+ unsupported messages.

netif.sfpNotSupported: The SFP+ or QSFP+ module (not supported ) installed in e3a is not supported with this network interface.
netif.sfpNotSupported: The SFP+ or QSFP+ module (not supported ) installed in e3b is not supported with this network interface.

  • Upgraded node shows ports down. ::> system node run -node updated_node -command sysconfig -a

      slot 3: Dual 100G Ethernet Controller IONIC
               e3a MAC Address:    00:ae:cd:09:b5:50 (auto-unknown-down)
                   ...
               e3b MAC Address:    00:ae:cd:09:b5:51 (auto-unknown-down)
                   ...
               Device Type:        ionic
               Firmware Version:   1.4.0-E-96
               Serial Number:      FPN0123456A

 

  • Not upgraded node shows ports up. ::> system node run -node not_updated_node -command sysconfig -a Example:  

      slot 3: 100G Ethernet Controller IONIC
               e3a MAC Address:    00:ae:cd:09:c0:30 (auto-100g_cr4-fd-up)
                   ...
               e3b MAC Address:    00:ae:cd:09:c0:31 (auto-100g_cr4-fd-up)
                   ...
               Device Type:        ionic
               Firmware Version:   1.0.1-E-31
               Serial Number:      FPN0123456B

  • EMS from Not upgraded node reports link errors: ::> event log show -event **NotSupported*

Tue Aug 03 16:06:15 +0300 [not_updated_node: kernel: netif.linkInfo:info]: Ethernet adapter e3b: Link Reset in progress.
Tue Aug 03 16:25:10 +0300 [not_updated_node: kernel: netif.linkInfo:info]: Ethernet adapter e3a: Link Reset in progress.


 

 

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