Skip to main content
NetApp Knowledge Base

Create_cg_snapshot ZAPI connection timed out

Views:
312
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Consistency Group Snapshot

Issue

ZAPI calls to create a consistency group snapshot periodically fails with a timeout error.

Example errors:

[ERROR:Fri Sep  4 17:04:12 2020]_create_cg_snapshot:Error in snapshot_commit. Error:Connection timed out (60)

[FATAL:Tue Aug 25 17:08:16 2020]snap_prod_host:Second attempt at prod snapshot failed. Please review logs! Exiting!

Error:Failed to retrieve Snapshot copy information. Reason: An error occurred in the reception and processing of the API reply from the appliance. (13057)

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device