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NetApp Knowledge Base

Cluster ports offline following upgrade of one node

Views:
203
Visibility:
Public
Votes:
1
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • FAS9000

Issue

  • Automated Non-Disruptive Update is paused due to node not in "connected" state

Tue Dec 07 20:50:46 -0800 [cluster-01: upgrademgr: upgrademgr.update.pausedErr:error]: The automated update of the cluster has been paused due to the following reason:  Node "cluster-01": Error: {Node "cluster-02" is not in "connected" state after giveback.}, Action: {Use the "storage failover show" command to verify that node "cluster-02" is in the "connected" state.}.

  • storage failover show reports cluster applications are offline

cluster::> storage failover show
  (storage failover show)
                              Takeover
Node           Partner        Possible State Description
-------------- -------------- -------- -------------------------------------
cluster-01
               cluster-02    -        Up. Node accessible via HA-IC, but
                                      cluster access failed
cluster-02
               cluster-01    false     Connected to
                                       cluster-01. Waiting for
                                       cluster applications to come online
                                       on the local node. Offline
                                       applications: mgmt, vldb, vifmgr,
                                       bcomd, crs. Takeover is not
                                       possible: The version of software
                                       running on each node of the SFO pair
                                       is incompatible, NVRAM log not syncronized

 

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