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NetApp Knowledge Base

Cluster SVM unable to authenticate with Active Directory LDAP

Last Updated:

Applies to

  • ONTAP 9
  • Cluster SVM
  • Active Directory LDAP


  • Configured Microsoft AD LDAP authentication for Cluster SVM, ONTAP fails to retrieve the UNIX user credential
::> set advanced 
::*> vserver services name-service getxxbyyy getpwbyname -node node1 -vserver ClusterSVM -username ntaptest -show-source true -use-cache false
Error: command failed: Failed to resolve ntaptest. Reason: Entry not found for "username: ntaptest 
  • SecD log shows the below event
Error: Acquire UNIX credentials procedure failed
Entry for user-name: ntaptest not found in the current
source: FILES. Ignoring and trying next available source
[ 6] Using a cached connection to dc01.netapp.local
[ 3301] FAILURE: User 'ntaptest' not found in UNIX authorization source LDAP.
[ 3301] Entry for user-name: ntaptest not found in the current
source: LDAP. Entry for user-name: ntaptest not found in any of the available sources
[ 3303] Unable to retrieve UID for UNIX user ntaptest
Error: command failed: Failed to resolve user name to a UNIX ID. Reason: "SecD Error: object not found".
  • uid,uidNumber,gidNumber are emtpy when querying UNIX Attributes from Active Directory with Powershell

PS Z:\> get-ADuser <user>-Properties * | select SamAccountName,gidnumber,uidNumber,uid

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