Skip to main content
NetApp Knowledge Base

Cannot send AutoSupport e-mail, error message: Unknown User

Views:
242
Visibility:
Public
Votes:
0
Category:
data-ontap-7
Specialty:
core
Last Updated:

Applies to

  • Data ONTAP 7 and earlier
  • SMTP
  • AutoSupport

Issue

Unable to send AutoSupport e-mails and the following error message is reported:

-OR-

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support