Skip to main content
NetApp Knowledgebase

Cannot access CIFS shares if SVM root volumes is offline

Views:
221
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
cifs
Last Updated:

Applies to

  • ONTAP 8
  • ONTAP 9
  • CIFS / SMB

Issue

  • CIFS\SMB shares visible in Windows but not accessible. A client may terurn "an internal error occurred."
  • New NFS mounts to the same location may also be impacted
  • EMS messages may also report:
    Nblade.CifsOperationTimedOut: Detected a timed out CIFS operation. SMB command for this operation: SMB2_COM_TREE_CONNECT, Number of times this command was suspended: 2134, Number of times this command was restarted: 59, Last CSM error during this operation: CSM_OK, Remote blade UUID: 00000000-0000-0000-0000-000000000000, Is QoS enabled: QoS_disabled, Last SpinNp error during this operation: SPINNP_NO_FO_ERROR, Client IP address: 10.10.10.10, Local IP address: 10.10.10.11, Target Vserver ID: 7, Target disk's DSID: 0

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support