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Callhome is re-queued which  delays Auto Case generation during an unplanned Takeover

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111
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • AutoSupport
  • ONTAP 9
  • callhome event

Issue

  • During an  unplanned Takeover, the Callhome AutoSupport is delayed and no Auto generated case is opened
  • A few hrs later we see the callhome.sfo.takeover AutoSupport in Active IQ Digital Advisor

 

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