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CIFS clients experience a high latency due to CommVault FPolicy

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Category:
ontap-9
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nas
Last Updated:

Applies to

  • ONTAP 9
  • CommVault SP20
  • FPolicy
  • Hierarchical Storage Management (HSM)

Issue

 

  • CIFS clients experience a high latency after implementing the CommVault FPolicy as an HSM solution
  • The CommVault FPolicy external engine type is synchronous
  • EMS log shows maxPendingReq and server disconnect message
Fri Dec 18 12:03:34 +0100 [node1: fpolicy: fpolicy.server.maxPendingReq:info]: Maximum outstanding requests for the FPolicy server "10.10.10.5" has reached.
Fri Dec 18 12:04:23 +0100 [node1 fpolicy: fpolicy.server.maxPendingReq:info]: Maximum outstanding requests for the FPolicy server "10.10.10.6" has reached.
Fri Dec 18 12:05:11 +0100 [node1: fpolicy: fpolicy.server.disconnect:error]: Connection to the FPolicy server "10.10.10.5" is broken ( reason: "FPolicy server is removed from external engine." ).
Fri Dec 18 12:05:11 +0100 [node1: fpolicy: fpolicy.server.disconnect:error]: Connection to the FPolicy server "10.10.10.6" is broken ( reason: "FPolicy server is removed from external engine." ).
 

 

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