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NetApp Knowledge Base

CIFS Share inaccessible error "Unable to start TLS: Connect error" when LDAPS is disabled on DC.

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1,257
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Category:
ontap-9
Specialty:
cifs
Last Updated:

Applies to

  • ONTAP 9
  • CIFS
  • LDAP signing enabled on DC
  • LDAPS(TLS) is disabled on DC

Issue

  • None of the share in cifs server is accessible. Getting below error in ems logs:

Unable to start TLS: Connect error

  • In secd logs, we see below errors:

Sun Apr 12 23:48:00 2020 node_name1[ 14307] Unable to start TLS: Connect error   <<<<<<<<<<<<<<<<<<<<<<
Sun Apr 12 23:48:00 2020 node_name1[ 14308] Unable to connect to LDAP (Active Directory) service on ldapserver1.global.domainname.net
Sun Apr 12 23:48:00 2020 node_name1[ 14308] No servers available for MS_LDAP_AD, vserver: 111, domain: global.domainname.net.
Sun Apr 12 23:48:00 2020 node_name1[ 14308] FAILURE: Unable to make a connection (LDAP (Active Directory):GLOBAL.DOMAINNAME.NET)

 

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