Skip to main content
NetApp Response to Russia-Ukraine Cyber Threat
In response to the recent rise in cyber threat due to the Russian-Ukraine crisis, NetApp is actively monitoring the global security intelligence and updating our cybersecurity measures. We follow U.S. Federal Government guidance and remain on high alert. Customers are encouraged to monitor the Cybersecurity and Infrastructure Security (CISA) website for new information as it develops and remain on high alert.
NetApp Knowledge Base

CIFS/SMB share not accessible by the client application

Views:
87
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
cifs
Last Updated:

Applies to

  • ONTAP 9
  • CIFS
  • SMB1

Issue

  • Access from Windows explorer to CIFS share works fine
  • Access to CIFS/SMB share is not possible from the client application
  • In the packet trace you can  see RST as the response from ONTAP to Negotiate Protocol Request from the client application:
2021-10-27 13:55:54    10.10.10.50    10.10.10.10    SMB    Negotiate Protocol Request
2021-10-27 13:55:54    10.10.10.10    10.10.10.50    TCP    445 → 47626 [RST, ACK]
Scan to view the article on your device
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support