Chassis Power Supply Need To Be Replaced - AutoSupport message
Applies to
- AFF / FAS
- ONTAP 9
- Data ONTAP 8 7-mode
HA Group Notification from ClusterA-01 (CHASSIS POWER SUPPLY NEED TO BE REPLACED: PS 1) ERROR
Event Summary
This article describes the procedure on how to handle AutoSupport message - CHASSIS POWER SUPPLY NEEDS TO BE REPLACED.
This message indicates that one or more of the power supplies on the Controller Chassis is not working correctly.
Validate
Check if the issue is still present or has cleared.
sensor show -node <node_name> -name *PSU*
Node Sensor State Value/Units Crit-Low Warn-Low Warn-Hi Crit-Hi
---- --------------------- ------ ----------- -------- -------- ------- -------
Cluster1-01
FRU PSU3 normal GOOD
FRU PSU1 normal GOOD
PSU1 Present normal PRESENT
PSU1 AC In Volt normal 212000 mV 88000 90000 - 255000
PSU1 AC In Curr normal 1400 mA - - 14000 14980
PSU1 12V Out Volt normal 11940 mV 10980 11400 12900 13500
PSU1 12V Out Curr normal 22000 mA 0 - 140000 144000
PSU3 Present normal PRESENT
PSU3 AC In Volt normal 212000 mV 88000 90000 - 255000
PSU3 AC In Curr normal 1190 mA - - 14000 14980
PSU3 12V Out Volt normal 11940 mV 10980 11400 12900 13500
PSU3 12V Out Curr normal 19000 mA 0 - 140000 144000
Resolution
Most frequently these alerts are the result of:
- An issue with the supply of power to the PSU
- Ongoing maintenance in the Data Center
Verify the following:
- Is there an ongoing onsite maintenance?
- Is there a local power outage / issue?
- Is the electrical power supply is working correctly?
- If the source power is not the issue and the issue is not resolved, a part replacement may be required.