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NetApp Knowledge Base

Replication Director: Browsing and Tape backup operations will not succeed If the source volume or backup selection is a CIFS path and owned by vFiler

Last Updated:

Applies to

  • Data ONTAP 8.1 (7-Mode) 
  • NetApp Plug-in for Symantec NetBackup


If the source volume/ qtree is owned by vFiler in Data ONTAP 8.1 (7-Mode), Browse/Indexing/Tape backup operations will not succeed. This failure will be observed only for Common Internet File System protocol (CIFS) paths in the backup selection.

The following are observed:

  • When the user tries to browse a backup, the contents are not displayed in the NBU BAR GUI/Restore window


  • Tape Backup/ Advance disk backup fails
In the NetBackup logs

No error will be displayed on the NetBackup GUI. The following error will be displayed in the bpfis logs of NetBackup:

Error1: in bpfis logs:

11:52:27.460 [4336.1300] <16> onlfi_import_update_state_files: ERR -  VFM_CMD_IMPORT_IMAGE failed for fi_raw_device [OST_FIM:VxFIv5:<fstype>cifs</fstype><fspath>//</fspath><state>DEVICE_IMPORT_PENDING</state><fifs_path>C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img___10.238.164.43_lvol8__3324_1</fifs_path><vss_prov_type>0</vss_prov_type><fi_db>bpfis.fim.host1_1339481769.1.0</fi_db><fi_copy_num>1</fi_copy_num><fifstype>cifs</fifstype><fsmntdev>NULL</fsmntdev>] fi_fs_name[C:\Program Files\Veritas\NetBackup\temp\_vrts_frzn_img___10.238.164.43_lvol8__3324_1]
11:52:27.460 [4336.1300] <2> bpfis main: IMPORT_UPDATE_STATE_FILES RETURNED [11]
11:52:27.460 [4336.1300] <16> bpfis main: FTL - import update() failed, status 11

And (&)

11:52:28.084 [4336.1300] <4> keep_alive_and_snap_control: Exiting.
11:52:28.084 [4336.1300] <4> bpfis Exit: INF - EXIT STATUS 156: snapshot error encountered


The following error is displayed in the activity log of the NetBackup GUI:

Error2:in activity log:

6/12/2012 11:47:06 AM - begin Backup From Snapshot Mount, Import Snapshot
6/12/2012 11:47:08 AM - Info RUNCMD(pid=4516) started
6/12/2012 11:47:25 AM - Info RUNCMD(pid=4516) exiting with status: 43
6/12/2012 11:47:25 AM - end Backup From Snapshot Mount, Stop On Error; elapsed time: 00:00:00
6/12/2012 11:47:25 AM - begin Backup From Snapshot Mount, Unmount Snapshot Status 43
6/12/2012 11:47:26 AM - end Backup From Snapshot Mount, End Notify Script; elapsed time: 00:00:01 Status 43
6/12/2012 11:47:26 AM - end Parent Job; elapsed time: 00:00:24 unexpected message received(43)

In both cases, NBUPlugin logs will display the following error messages:

2012/06/12 11:51:28: INFORMATION : Attempting to export image. Format CIFS
2012/06/12 11:51:28: INFORMATION : CIFS Export successful. Export path is /vol/lvol8/.snapshot/vfiler1_lvol82012_06_12_11_46_25 and share name is NBU_Share_lvol8_vfiler1_lvol82012_06_12_11_46_25
2012/06/12 11:51:28: INFORMATION : CIFS share permission set successful. share name is NBU_Share_lvol8_vfiler1_lvol82012_06_12_11_46_25
2012/06/12 11:51:28: ERROR       : Failed to set permissions. Removing the export

2012/06/12 11:51:28: ERROR       : Can't export. Reason: Invalid inputs to export the image 


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