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NetApp Knowledge Base

Autosupport callhome: NETWORK PORT DOWN (EXCESSIVE CRC ERRORS)

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336
Visibility:
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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

ONTAP 9

Issue

  • Autosupport call home message with the title Network Port (Excessive CRC Error).
  • A network interface card within the system has been flagged as having an excessive number of cyclical redundancy checks failures and the storage system can no longer reliably serve data on this port.
  • An EMS with the string callhome.netif.crc.error will exist in the EMS logs for the node affected. This may be paired with additional EMS with the string netif.crc.error.

 

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