Automated case not created for drive failure
Applies to
- FAS8200
- 9.7P11
- Autosupports sent over SMTP
Issue
- After a drive fails on the system, an automated case is not raised for the event
- The autosupport history shows that the message for the event was processed successfully
Cluster::> autosupport history show -node <node name> -status sent-successful - Other recipients receive the Autosupport notification