Skip to main content
NetApp Knowledge Base

AutoSupport messages are not being sent due to disabled setting

Views:
142
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • AutoSupport

Issue

AutoSupport messages are showing sent successfully but not being received by NetApp.

cluster1::> system node autosupport history show
             Seq                                    Attempt  Percent  Last
Node         Num   Destination Status               Count    Complete Update
------------ ----- ----------- -------------------- -------- -------- --------
cluster1-01  4
                   smtp        ignore               1        -        8/31/2021 12:28:43
                   http        sent-successful      1        -        8/31/2021 12:28:43
                   noteto      ignore               1        -        8/31/2021 12:28:43

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device