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NetApp Knowledge Base

AutoSupport in ONTAP is configured but the status is showing OFF

Views:
990
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

 

Applies to

  • All ONTAP versions
  • AutoSupport

Issue

  • Customer and Partner recipients receive AutoSupport messages; however, the messages are not visible on the Active IQ site
  • Support cases are not automatically generated for EMS events

 

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