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AutoSupport in ONTAP is configured but the status is showing OFF

AutoSupport in ONTAP is configured but the status is showing OFF

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Views:: 1,259

Visibility:: Public

Votes:: 0

Category:: ontap-9

Specialty:: core

Last Updated:

Applies to

All ONTAP versions
AutoSupport

Issue

Customer and Partner recipients receive AutoSupport messages; however, the messages are not visible on the Active IQ site
Support cases are not automatically generated for EMS events