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AutoSupport Message: ROOT VOLUME NOT WORKING PROPERLY: RECOVERY REQUIRED

Views:
547
Votes:
1
Category:
clustered-data-ontap-8
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • Clustered Data ONTAP 8 (8.1 - 8.3)

Issue

This AutoSupport message is triggered by the root.vol.recovery.reqd condition, where one or more of the following error messages are reported:

  • mgmtgwd.rootvol.recovery.new
  • mgmtgwd.rootvol.recovery.different
  • mgmtgwd.rootvol.recovery.changed
  • mgmtgwd.rootvol.recovery.takeover.changed
  • rdb.env.replicaCorrupt
  • rdb.corruption.reported
  • mgmtgwd.rootvol.recovery.low.space

Each of these error messages will also be accompanied by a banner displayed when logging in.

Example:

1.
***********************
**  SYSTEM MESSAGES  **
***********************
The root volume is different than the one previously used by this node. This node is not fully operational. Contact support personnel for the root volume recovery procedures.

2. An unexpected power outage or the nodes were not shutdown properly. ONTAP boots with the following message:

The contents of the root volume may have changed and the local management configuration may be inconsistent and/or the local management databases may be out of sync with the replicated databases. This node is not fully operational.
Contact support personnel for the root volume recovery procedures.

 

 

 

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