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CLUSTER TAKEOVER COMPLETE - AutoSupport Message

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Applies to

  • ONTAP 9
  • HA Group Notification from node  (CONTROLLER TAKEOVER COMPLETE AUTOMATIC) ALERT

Event Summary

This message occurs when an automatic takeover of the partner is successful.

  • When a node takes over its partner, it continues to serve and update data in the partner’s aggregates and volumes. HA availability overview

By default, takeovers occur automatically in any of the following situations:

  • A software or system failure occurs on a node that leads to a panic. The HA pair controllers automatically fail over to their partner node.

    • After the partner has recovered from the panic and booted up, the node automatically performs a giveback, returning the partner to normal operation.

  • A system failure occurs on a node, and the node cannot reboot. For example, when a node fails because of a power loss, HA pair controllers automatically fail over to their partner node and serve data from the surviving storage controller.

Validate

Cluster Health

cluster show

Node                  Health      Eligibility
--------------------- -------     ------------
node01                 true       true
node02                 false      true

Event Log

event log show -severity * -message-name callhome*

[node01: cf_takeover: callhome.sfo.takeover:alert]: Call home for CONTROLLER TAKEOVER COMPLETE AUTOMATIC
[node01: cf_takeover: callhome.reboot.takeover:notice]: Call home for PARTNER REBOOT (CONTROLLER TAKEOVER)
Command Line
storage failover show
                              Takeover
Node           Partner        Possible State Description
-------------- -------------- -------- -------------------------------------
node1          node2          false    In takeover, Auto giveback will be
                                       initiated in 159 seconds
node2          node1          -        Waiting for giveback

Resolution

  1.  Validate whether the Node is still In takeover or Waiting for giveback
    1. If Waiting for giveback, follow How giveback works to perform a manual giveback
    2. If the node is still In takeover and has not booted, NetApp support will request logs from the SP/BMC for further analysis.

Note: If for any reason data access is interrupted, call NetApp technical support  immediately for assistance.

  • Login to the Support site to verify if a case was open for this event. Check case status

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