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NetApp Knowledge Base

Access to NSE disks in one shelf lost after shelf enters into an unexpected self recovery

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144
Visibility:
Public
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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9.3P19
  • NetApp Storage Encryption (NSE)
  • External KMIP server
  • Gemalto Key Server

Issue

Access to several disks belonging to one node in a shelf is lost after shelf enters into an unexpected self recovery

Wed Aug 25 02:11:24 BST [node-b: scsi_cmdblk_strthr_admin: disk.encryptAccessErr:error]: Unable to restore data access on encrypting disk 1a.5.1; status security unknown key (0xe).

 

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