Skip to main content
NetApp Knowledge Base

API disappears chassis state error

Views:
28
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9.6 or later
  • API

Issue

{
"records": [
{
"id": "BPJWX7901654512",
"state": "error",
"nodes": [
{
"name": "fas2554-dal-1a",
"uuid": "70e941f0-2cff-11ed-ac6f-00a098ca47ad",
"position": "top",
............
"name": "fas2554-dal-1b",
"uuid": "72b197d6-2cff-11ed-8dca-00a0987255ae",
"position": "bottom",
  • Command "system chassis show" disappears chassis is degraded.
::> system chassis show
 
Chassis ID                 Status          List of Nodes
-------------------------- --------------- ----------------------------------
BPJWX7901654512            degraded        fas2554-dal-1a, fas2554-dal-1b
  • Command "system chassis fru show" disappears controller is degraded

::> system chassis fru show

Chassis ID          FRU        Type     State       Nodes Sharing the FRU
------------------- ---------- -------- ----------- -----------------------
BPJWX7901654512     fas2554-dal-1b
                               controller
                                        degraded    fas2554-dal-1b
BPJWX7901654512     fas2554-dal-1a
                               controller
                                        ok          fas2554-dal-1a
BPJWX7901654512     PSU1 FRU   psu      GOOD        fas2554-dal-1a,
                                                    fas2554-dal-1b
BPJWX7901654512     PSU2 FRU   psu      GOOD        fas2554-dal-1a,
                                                    fas2554-dal-1b
BPJWX7901654512     PSU4 FRU   psu      GOOD        fas2554-dal-1a,
                                                    fas2554-dal-1b
BPJWX7901654512     PSU3 FRU   psu      GOOD        fas2554-dal-1a,
                                                    fas2554-dal-1b

  • Command "system health subsystem show" disappears Service-Processor health is degraded.
::> system health subsystem show
 
Subsystem         Health
----------------- ------------------
SAS-connect       ok
Environment       ok
Memory            ok
Service-Processor degraded
Switch-Health     ok
CIFS-NDO          ok
Motherboard       ok
IO                ok
MetroCluster      ok
MetroCluster_Node ok
FHM-Switch        ok
FHM-Bridge        ok
SAS-connect_Cluster
ok
13 entries were displayed.

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

Scan to view the article on your device