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ANDU paused due to node not waiting for giveback

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Category:
ontap-9
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core
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Applies to

  • ONTAP 9
  • Automated Non-Disruptive Upgrade (ANDU)
  • Cloud Volume ONTAP (CVO)
  • upgrademgr.update.pausederr
  • paused-on-error

Issue

This article may apply if an Automated Non-Disruptive Upgrade (ANDU) is paused because the partner is not in a "waiting for giveback state" as indicated by either of these two methods:

1. EMS events upgrademgr.update.pausederr:ERROR or the Autosupport EMS alert callhome.andu.pausederr:alert:

Example:

[node-01: upgrademgr: upgrademgr.update.pausederr:ERROR]: The automated update of the cluster has been paused due to the following reason: Node "node-01": Error: {Node "node-02" is not in "waiting for giveback" state.}, Action: {Use the "storage failover show" to verify that node "node-02" is in one of the following states: "waiting for giveback" or "connected".}.

Autosupport EMS:

[node-01: notifyd: callhome.andu.pausederr:alert]: params: {'epoch': '91e735df-158b-4999-8546-5523299458af', 'subject': 'AUTOMATED NDU PAUSED'}

2.  As shown in the cluster image show-update-progress

Example:

::> cluster image show-update-progress 
 
                                             Estimated         Elapsed
Update Phase         Status                   Duration        Duration
-------------------- ----------------- --------------- ---------------
Pre-update checks    completed                00:10:00        00:00:35
Data ONTAP updates   paused-on-error          01:23:00        00:37:18
 
Details:
 
Node name            Status            Status Description
-------------------- ----------------- --------------------------------------
node-01         waiting
node-02         failed            Error: Node "node-02" is not in
                                       "waiting for giveback" state.
                                       Action: Use the "storage failover
                                       show" to verify that node
                                       "node-02" is in one of the
                                       following states: "waiting for
                                       giveback" or "connected".
node-03        waiting
node-04        waiting
9 entries were displayed.
 
Status: Paused - An error occurred in "Data ONTAP updates" phase. The update cannot continue until the error has been 
                 resolved. Resolve all issues, then use the "cluster image resume-update" command to resume the update.

 

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