Skip to main content
NetApp Knowledgebase

9.6 upgrade fails to complete due to presence of Vserver active-directory account

Applies to

ONTAP 9.6

Issue

9.6 upgrade task will fail when Vserver active-directory object is present in ONTAP and not in fixed version of ONTAP for 1249216.
 
Error messages are seen after reboot during the upgrade process:
The upgrade is not complete: an upgrade task aborted. This node is not fully operational. Contact support personnel for the upgrade repair procedure.
 
Status Message: The upgrade aborted in the "post-apps" phase on task "Upgrade_Revert of 9.6 CIFS Features". Contact support personnel for the upgrade repair procedure.

 
Mgwd logs will show the following:
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x8358e0f00: 0: INFO: upgrade_revert: [1000,post-apps,1011,mgwd] upgrade_commit.
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x8358e0f00: 0: INFO: upgrade_revert: [1000,post-apps,1012,mgwd] upgrade_commit.
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x8358e0f00: 0: INFO: upgrade_revert: [1000,post-apps,1013,mgwd] upgrade_commit.
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x8358e0f00: 0: ERR: tables::cifs: [Vs.4294967295, upgradeCifsToVR:1939]: entry doesn't exist.
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x8358e0f00: 0: ERR: upgrade_ops: Failed to upgrade the CIFS feature for 9.6.0. Reason: entry doesn't exist
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x8358e0f00: 0: INFO: upgrade_revert: [1000,post-apps,1013,mgwd] commit aborted. Reason Upgrade task ABORTED. Reason: entry doesn't exist.
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x8358e0f00: 0: INFO: upgrade_revert: upgrade aborted
Thu Aug 08 2019 15:14:09 -04:00 [kern_mgwd:info:2560] 0x830051500: 0: ERR: MGWD::aggr_object_store_config_get_server_job: _initGetServerJob:src/tables/object_store_config_get_server_job.cc:203 Queuing GetServer job succeeded

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support