Skip to main content
NetApp Knowledge Base

7MTT Error 01061 job failed. Reason: A technical error has occurred. Contact Technical Support

Views:
180
Visibility:
Public
Votes:
0
Category:
not set
Specialty:
core
Last Updated:

Applies to

  • Clustered Data ONTAP 9.x
  • Clustered Data ONTAP 8.3
  • Data ONTAP 8.2 7-Mode
  • Data ONTAP 8.1 7-Mode
  • Data ONTAP 8.0 7-Mode
  • Data ONTAP 7

Issue

While running 7-Mode Transition Tool (7MTT) prechecks, the process might fail with a blocking error in the logs similar to the following:

“Job failed.Reason: A technical error has occurred.”

"timeStamp" : 1456427550763,

"description" : "Collecting CIFS shares and ACLs configuration from the 7-Mode storage system

'vfiler0@10.0.0.101'.",

"operation" : null,

"toBeAudited" : false,

"currentStep" : "PRECUTOVER_COLLECT_CONFIGURATION",

"area" : "CIFS"

}, {

"result" : {

"message" : "Reason: A technical error has occurred.", <<----

"type" : "BLOCKING_ERROR",

"aptType" : null,

"messageTags" : [ ],

"addToFile" : "JSON",

"miscTags" : [ ],

"correctiveAction" : "Contact technical support.",

"affectedObjects" : null,

"code" : "01061",

"supportedVersions" : [ ],

"unSupportedVersions" : [ ],

"7ModeAffectedResources" : null,

"aptDetailMessage" : null,

"aptDetailCorrectiveAction" : null,

"aptSummaryMessage" : null,

"aptSummaryCorrectiveAction" : null
 

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support

 

  • Was this article helpful?
******************************************************* *******************************************************