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NetApp Knowledge Base

"crypto.import.failed: ERROR: Import of key failed" alerts after ONTAP upgrade

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108
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Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9.8P7
  • Netapp Volume Encryption (NVE)
  • 2-node Metrocluster

Issue

  • Following upgrade to 9.8P7, volumes are offline and unrecoverable.
  • crypto.import.failed: ERROR: Import of key failed alerts are seen in the event.log:

Mon Nov 08 12:37:50 +0100 [node01: vv_apply00: crypto.import.failed:alert]: ERROR: Import of key with key ID 00000000000000000200000000000xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx0000000000000000 failed. Additional information: key specified is not found.
Mon Nov 08 12:37:50 +0100 [node01: vv_apply08: crypto.import.failed:alert]: ERROR: Import of key with key ID 00000000000000000200000000000xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx00000000000000000 failed. Additional information: key specified is not found.
Mon Nov 08 12:37:50 +0100 [node01: vv_apply19: crypto.import.failed:alert]: ERROR: Import of key with key ID 00000000000000000200000000000xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx0000000000000000 failed. Additional information: key specified is not found.

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