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NetApp Knowledge Base

SMB XCP File Analytics fail with error "Could not add file server"

Views:
180
Visibility:
Public
Votes:
1
Category:
netapp-xcp
Specialty:
cifs
Last Updated:

Applies to

  • XCP 1.6
  • XCP 1.6.1

Issue

  • When trying to add SMB server for XCP File Analytics it fails with the following errors
    • Could not add file server. File server details not found
    • Message timeout occurred
    • Fatal error
    • Not able to fetch details. SMB service may be unavailable 

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