Skip to main content
If you missed the pre-registration for NetApp MS Azure AD B2C Go Live, when you log in, the new login prompt will offer the option to register. Please note that access to your NetApp data may take up to 1 hour. Need assistance? Complete this form and select “Registration Issue” as the Feedback Category. 
NetApp Knowledge Base

Moving primaries are skipped due to xSliceIDDoesNotExist error during upgrade by HCC

Views:
15
Visibility:
Public
Votes:
0
Category:
management-services-for-element-software-and-netapp-hci
Specialty:
solidfire
Last Updated:

Applies to

  • NetApp Element software 11.3 and later
  • Hybrid Cloud Control (HCC)
  • Management node (mNode)
  • Management services 2.18.91 and before

Issue

Moving primaries are implemented automatically before/after a node's RTFI during the upgrade, the issue below is moving primaries are skipped due to xSliceIDDoesNotExist error when using HCC to upgrade.
 
"2021-08-04T04:28:23.724Z |    11 | 85908336 |    MainProcess-Upgrade-10.254.13.25 |              sf_logging:25   | ERROR   | Graceful move of primaries failed. ex=[SfApiException: Server returned error: xSliceIDDoesNotExist<Slice 159292 does not exist.> for SfResponse<method=GetSliceInfo, id=7568>]",
CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support