Skip to main content
NetApp Knowledge Base

VMware virtual machine gets reset by HA-VMware tool's heartbeat failure during ONTAP upgrade

Views:
205
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
virt
Last Updated:

Applies to

VMware vSphere HA VM Monitoring

Issue

  • VMware vCenter Tasks and Events tab show VM reset error:
VM_NAME reset by HA. Reason: VMware Tools heartbeat failure.A screenshot is saved at /vmfs/volumes/XXXXX-XXXXX-XXXX-XXXXX/xyz-0.png

 

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support