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NetApp Knowledge Base

volumesDegraded alerts after upgrade to NetApp Element software 12.2

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Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • NetApp Element software upgrade 12.2
  • Element HealthTools 2020.10.01.03 and below

Issue

  • NetApp SolidFire Active IQ reports the following errors:
    • volumesDegraded - Local replication and synchronization of the following volumes is in progress. Progress of the synchronization can be seen in the Running Tasks window. [Volume_IDs]
    • unresponsiveService - A metadata service is not responding
  • A core file is generated when a volume-related sfapp service crashes, thereby restarting the slice service and leading to the unresponsiveService alert

 

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