Skip to main content
NetApp Knowledge Base

sfupgradecheck failed: method GetAPIVersion name xInternalError code 500

Views:
85
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • NetApp Element software
  • NetApp SolidFire
  • NetApp HCI

Issue

  • sfupgradecheck returns error: sfupgradecheck failed: method GetAPIVersion name xInternalError code 500
  • Curl returns:

sfadmin # curl -k -u <USER>:'<PASSWORD>' -d '{"params": {}, "method": "GetAPIVersion", "id":1}' https://<MIP>:442/upgradejson-rpc/5.0 

{"id": 1, "error": {"message": ": [Errno 13] Permission denied: '/etc/solidfire.json', Traceback (most recent call last):\n File \"/sf/bin/sfinstalld/healthtools/request.py\", line 82, in process_request\n resp = func(params)\n File \"/sf/bin/sfinstalld/healthtools/sfinstalld_api.py\", line 149, in GetAPIVersion\n sfapi = SfApi(self.si.mvip, user, password)\n File \"/sf/bin/sfinstalld/healthtools/system_info.py\", line 106, in mvip\n self._get_zk_info()\n File \"/sf/bin/sfinstalld/healthtools/system_info.py\", line 139, in _get_zk_info\n with self.ZKWrap(self.ensemble[0]) as zk_handle:\n File \"/sf/bin/sfinstalld/healthtools/system_info.py\", line 112, in ensemble\n self._read_sf_json()\n File \"/sf/bin/sfinstalld/healthtools/system_info.py\", line 157, in _read_sf_json\n with open('/etc/solidfire.json') as fp:\nIOError: [Errno 13] Permission denied: '/etc/solidfire.json'\n", "code": 500, "name": "xInternalError"}}

  • SSH splash screen showing: ERROR opening and loading /etc/solidfire.json

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support

 

******************************************************* *******************************************************