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setup-mnode script or Management Services update fails on Element mNode 12.2+ with configure_element_auth error

Last Updated:

Applies to

  • Element management node (mNode) version 12.2 and above
  • NetApp Element storage clusters running on one of the following Element versions:
    • 11.3
    • 11.5
    • 11.7
    • 12.0
    • 12.2
    • 12.3


  • While either attempting to set up the mNode using the /sf/packages/mnode/setup-mnode script or when updating Management Services on the mNode, the process fails with an accompanying auth error (in /var/log/

ERROR    [] 400 Client Error: Bad Request for url: https://x.x.x.x/auth/api/1/configuration
ERROR:Uncaught Exception:
Traceback (most recent call last):
  File "setup_scripts/", line 1549, in configure_element_auth
  File "docker/models/", line 814, in run
docker.errors.ContainerError: Command 'None' in image 'reconfigure-auth-sidecar:1.0.4' returned non-zero exit status 1: b'2021-01-22 21:37:04.105 INFO     [] Log level for reconfigure-auth-sidecar has been set to INFO\n2021-01-22 21:37:04.107 INFO

  • You may also see this error while setting up the mNode:

File "/usr/local/lib/python3.7/site-packages/requests/", line 943, in raise_for_status
raise HTTPError(http_error_msg, response=self)
requests.exceptions.HTTPError: 503 Server Error: Service Unavailable for url: https://<MVIP>/auth/api/2/configuration
2021-05-24 23:27:36.873 DEBUG [] Response: Reconfiguration failed with HTTP error: "503 Server Error: Service Unavailable for url: https://<MVIP>/auth/api/2/configuration". See log for traceback., RC: 503
2021-05-24 23:27:36.873 ERROR [] Reconfiguring auth failed. Aborting deployment. Got error: "Reconfiguration failed with HTTP error: "503 Server Error: Service Unavailable for url: https://<MVIP>/auth/api/2/configuration". See log for traceback."

  • This error may also be present
    • Failed to update element-auth configuration
  • The setup-mnode script is failed with the same error as above when the cluster is still in upgrade mode (eg,11.5->12.3).


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