Volume cloning issues with VSS Provider on Windows Server 2019

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Category:: element-software

Specialty:: solidfire

Last Updated:

Applies to

Element Software
SolidFire VSS Provider
Windows Server 2019

Issue

When restoring snapshots of Windows disks using the SolidFire VSS Provider on Windows Server 2019, disk-related issues are encountered in Windows, such as:

drive letter mappings are incorrect
drives are in a read-only state
drives are missing
drives aren't created properly

At the same time:

the Windows application logs show MSSQL errors (unable to reuse session <x>, which has been reset for connection pooling')
the associated CreateSnapshot and RollbackToSnapshot events succeed when viewed in the Element UI events tab
multiple disks appear in Disk Management, but are showing as offline:

These issues are not seen on VSS Provider on Windows Server 2012.